IP Phones
Hosted PBX phone systems through my partner Access4, a cloud communications platform built for the Australian market.
Cloud phone systemHosted calling with voicemail, IVR menus and intelligent call routing – no phone system box in the office.
Microsoft Teams callingMake and take business calls in Microsoft Teams via Operator Connect or Direct Routing.
Work anywhereDesktop and mobile apps included, so your business number goes wherever you do.
Contact centreCloud contact centre for calls, SMS, chat, email and social, with live analytics.
AI voice assistantAnswers calls after hours, handles routine questions and routes callers to the right person.
Add-onsCRM integrations, SMS, eFax, compliant call recording and PCI-compliant phone payments.
Yealink handsets
Supplied, configured and installed by ITFocus – or use the free apps on your PC and mobile.
Access4 platform is ISO 27001 certified.